Downloads

Below are a selection of related downloads that you may find useful.

E-marketing

E-mail, websites and other new technologies are giving businesses better and more flexible ways to market their goods and services to customers.

This brochure explains exactly what e-marketing is and how it could be a valuable part of your marketing efforts. It also sets out some of the existing and new data protection rules governing e-marketing, and explains how best to make sure you comply.

Click here for more information

Building an E-commerce Website

E-commerce is about using the internet to buy and sell goods and services online.

This brochure is for: Any business that could benefit from creating an e-commerce website in order to buy and sell goods online.

It covers: How to decide whether an e-commerce website is right for your business, what options are available and how to build one.

Click here for more information

Search Engine Optimisation

One of the major ways that people find information on the internet is by using a search engine. By understanding how they work, you can raise the profile of your website and so attract more visitors.

Click here for more information

E-Business

From e-mail and internet access through to online ordering and CRM, e-business is now an established part of the way British companies work. The question is though, how much difference can it make?

This document contains the results of a detailed investigation into e-business best practice, specifically on the ways in which e-business can make companies more competitive.

It highlights the range of benefits that e-business can offer, and supports the results with best practice examples from four case study companies. It also provides signposting to sources of further information.

Click here for more information

What should your website cost

Prices vary enormously, based on what you want your website to do and how many pages you need. The costs will also depend on whether you plan to outsource the creation and/or maintenance your website, or build and update it in-house. If you choose to build and maintain your website yourself, you should bear in mind that your main cost may be in terms of the time and human resources you commit to the project.

It is important to weigh up the advantages and benefits of certain tools and services against a realistic budget, including how much you are prepared to spend on marketing it.

Click here for more information

Voice over IP

Many small businesses are faced with spiralling phone bills. One way of reducing your bills is to use your IT network for phone calls between your branches, and to use the internet for external calls. This is known as Voice over Internet Protocol (VoIP).

VoIP can also dramatically improve the way you work. If you switch your phone calls to your IT network, you can merge voice and data, boosting staff productivity and enhancing customer service.

As the price of high speed internet connections comes down, it’s well worth taking a fresh look at your long term plans for your phone and IT network.

This brochure is for: small businesses who want to cut the cost of their phone bill. It’s also for those who want to integrate their phone system with their business applications, to make staff more productive and offer better customer service.

It covers: the benefits of implementing VoIP, with advice on how to go about it.

Click here for more information

Useful Websites and Broadband Tools

Broadband Checker

Click the following link to perform a live availablity check to see if braodband is available your area.

http://www.broadbandchecker.co.uk

Search Enginer Simulator

Use this link to see how the search engines view your website.

http://www.webconfs.com/search-engine-spider-simulator.php

Screen Size Checker

Check your site in different sizes to see how your customers view your site.

http://www.anybrowser.com/ScreenSizeTest.html

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